The short answer
Durable builds you a website in about thirty seconds: answer a few questions about what your business does and where, and a live site comes back. That part is genuinely fast, and it is what most people have heard about the product.
The site is not really the product. Durable sells a business suite and the website is the front door: behind it sit a CRM, bookings, invoicing, review management, an image generator, SEO tools and an AI assistant. Its own homepage says it "replaces 7 subscriptions with one simple plan," comparing about $396 a month of separate tools against its $25 plan.
One thing to settle first, because search results blur it. This is durable.com, the
website builder, which durable.co redirects to. The separate company at durable.ai
sells autonomous generation of production software. Same name, no connection.
How the site gets built
Three questions: what your business does (Durable's example is "Artisanal bakery"), your city and country, the business name. That is the whole intake. It generates a site and a dashboard and drops you into an editor.
The unit is a business, not a site. Each gets its own dashboard, website, contacts and invoices, so a second brand means a second business.
The editor is conventional: a page canvas, section controls, page settings, a sidebar. Changes do not save automatically, which catches people out. You preview, then click Publish Changes.
That sidebar is the most honest description of the product Durable publishes anywhere: Home, Website, SEO & GEO, Customers, Invoices, Studio, Bookings, AI Partner, Blog, Website Leads, Referrals, Settings. Durable's help centre calls it "your control center for the entire platform, not just your website."
What you actually get
Among AI website builders Durable is one of the broad ones, so see the whole list before judging the price.
- The site itself. Generated from a questionnaire, then editable in a page-and-section editor: colours, fonts and corner radius at site level, content inside a page, navigation and footer. Templates, a logo uploader, multi-language.
- CRM. A customer list with custom fields, capped at ten people on free.
- Bookings. Appointment scheduling with Google Calendar sync, paid plans only.
- Invoicing. Invoices to the customers already in the CRM.
- Payments. Durable processes them, which is not a given at this price.
- Reviews. Collect and respond to Google reviews, in bulk.
- SEO and GEO. Per-page settings, slugs, redirects, a documented route to Search Console.
- Studio. AI image generation, metered per month by plan.
- Agents and an assistant. More at the end, because they are the interesting part.
So "AI website builder" undersells it. This is closer to a small operating system for a service business, with the site as one screen.
You get a real editor rather than a locked template. What you do not get is layout control at the level a designer would want: the sections are Durable's.
What Durable costs in 2026
Three plans. Annual billing knocks 15% off the monthly rate.
| Free | Launch | Grow | |
|---|---|---|---|
| Billed monthly | $0 | $25/mo | $49/mo |
| Billed annually | $0 | $22/mo | $41/mo |
| Domain | Durable subdomain | Custom domain included, up to $20 | Custom domain included, up to $40 |
| CRM customers | 10 | Unlimited | Unlimited |
| Bookings | None | Unlimited | Unlimited |
| AI images per month | 5 | 50 | 500 |
| AI chat messages per month | 10 | 1 000 | Unlimited |
| Blog posts per month | 2 | 10 | 32 |
Two rows deserve more. The domain is included, not just permitted: Durable registers one and covers it up to $20 of value on Launch and $40 on Grow, which is unusual.
The free plan is a demo. Ten CRM contacts, no bookings, five images a month, and a "Built with Durable" badge that only comes off by upgrading. Enough to judge the generated site, not enough to take bookings or bill anyone.
Figures come from Durable's own pricing page, and this category moves faster than most. Several well-ranked reviews still quote tiers it stopped selling.
Who Durable is right for
Durable is built for small businesses that run on appointments and repeat customers, and the bundle shows it.
The clearest fit is a solo or small service business already paying for four or five tools that would rather pay for one. A cleaner, a photographer, a mobile mechanic, a therapist: somebody who needs a site, needs to be bookable, needs to invoice, and does not want to wire those three together.
It suits people who want the site handled and then want to stop thinking about it, and businesses where the website is a formality rather than the product. Nobody chooses a plumber on typography.
Where it stops fitting is design. With a brand, a specific layout in mind or a page that has to convert on its own merits, you will find the edges of the section editor. Durable's site is fast to get and generic by construction, and that trade is the point of the product rather than a flaw in it.
What you can take with you
Worth checking before you pay, because third-party reviews contradict each other.
Durable's help centre has twelve collections holding 149 articles. Exactly one documents an export, and it exports your customer list as a CSV. Nothing in those 149 articles describes downloading the site, exporting its code, or moving it to another platform. There is a domain transfer policy, so the address is portable. The site is not, as far as the documentation goes.
Code travels the other way. Website Settings has an Integrations panel for custom scripts in the head or body of every page, and an Embed section for a single page. That is what Durable means by integrations: a way to put things in.
That is a statement about the documentation. If you are counting on getting your site out later, ask support and get the answer in writing before you commit.
If an agent already builds your sites
Durable has three documented agents: a Blog Agent that writes posts, a Website Lead Agent that drafts replies to contact-form submissions for your approval, and a Google Review Agent. They work well and they are a real reason to look at the product.
They are Durable's agents, working inside Durable on your behalf. That is a different thing from having an assistant of your own that writes websites. If you build sites by describing them to Claude, ChatGPT or Cursor, Durable has no way to accept that work: no documented connection, no public API, no way for an outside assistant to create a page or push one live. "Integrations" here means script snippets, not a door your assistant walks through.
Underneath sits a difference in shape. Durable's agents reach only what its dashboard owns, which is why the preview, the publish button and the teammate roles all stay in there. The assistant on your machine sits above everything you use, so it reads the folder, the brief, the old site and the photos, and turning that into pages is already its day job. What it never had is somewhere to put the result and keep working on it. That is the part Birta supplies, and only that part: it does not fetch a page from a URL or convert a document, because the agent in front of it already does. Birta also has its own agent in the panel: describe the site in its chat and it builds and publishes it, with no outside assistant needed. If you want a CRM and bookings behind the site, Durable's own agents are the better deal.
On Birta the agent, its own or the one you connect, reaches the whole life of the site. It publishes and re-publishes when you ask for a change, every publish is saved, the last ten stay available, and any goes live again from the same conversation. The lead form is part of it: the agent declares the fields, submissions land in the project panel, and an email digest follows about fifteen minutes after the first. Here is a longer explanation of how that connection works.
The sign-off changes shape too. Every version has its own permanent address, handed back when the agent opens a draft and again when it publishes. Whoever signs the page off opens that link with no account, gets a nickname, and pins each remark to the heading or button they clicked; the agent reads the remarks back, fixes the same draft, then replies in the thread and closes it. No plan gates it, and the versions and remarks guide is the walkthrough.
Durable's route to the same job is a preview and a login. Its Website Editor collection documents previewing on desktop and mobile, publishing changes, switching between public and private, and undoing your last change. Nothing describes a link you hand someone so they can mark up the page, and a reviewer who genuinely needs in is invited as a teammate with a role, which means a Durable account.
Durable is far broader. Birta has no CRM, no bookings, no invoicing, no review tools, no
image generation and no payments. It publishes static sites, so an ordinary multi-page
site works. A single-page app can be published. Its in-app navigation has to run through
#: with regular paths, opening or refreshing any path other than the root returns
“page not found”. A custom domain connects on Birta's Free plan, but you buy and
register it yourself, where Durable's paid plans include the registration. If you want the whole bundle rather than the
publishing half, Wix runs the same argument with more depth.
Just the site, kept in versions
Describe it in Birta's chat and its agent builds and publishes it. Or connect the agent you already use.